Privacy Policy

Effective Date: August 11, 2026
Last Updated: August 11, 2026

Agricultural Advisors Inc. ("Agricultural Advisors," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Ag Advisors App (the "App") and related services.

The App is primarily intended to support Agricultural Advisors' customers and business operations.

By using the App, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information generated through your use of the App, and certain technical information collected automatically.

Account and Contact Information

When you create or use an account, we may collect information such as:

Name
Email address
Phone number
Company or organization information
Account identifiers
Authentication information

We use Firebase Authentication, provided by Google, to help create and secure user accounts. Authentication information, including email addresses and credentials used to sign in, may be processed through Firebase Authentication.

Documents and Uploaded Content

The App allows users to upload, store, access, and share PDF documents and other business-related content.

We may collect and store:

PDF files and other documents you upload
File names
File metadata
Information contained within uploaded documents
Information associated with the customer or account that uploaded the document

Uploaded documents may contain personal, agricultural, property, business, or other information supplied by you or your organization.

Please avoid uploading sensitive personal information that is not necessary for your use of the App.

Application and Customer Data

We may store information associated with your account and use of the App using Google Firebase services, including Cloud Firestore.

This may include:

Account information
Customer records
App preferences
Document metadata
Notification information
Records associated with App functionality

Communications

If you contact Agricultural Advisors or communicate with us through the App, we may collect:

Your email address or other contact information
The contents of your message
Support requests
Other information you choose to provide

Push Notifications

If you enable push notifications, we may process information necessary to deliver those notifications, including:

Device push notification tokens
Notification preferences
Device or application identifiers
Information associated with the notification being delivered

Push notifications may be delivered using Firebase or services provided by Apple, Google, or other technology providers.

You can disable push notifications at any time through your device settings.

Email Communications

We may use your email address to send:

Account-related messages
Service notifications
Document notifications
Security notices
Customer support communications
Other communications relating to Agricultural Advisors' services

Where required, you may opt out of promotional or marketing emails. You may continue to receive transactional, security, or service-related messages necessary to operate your account.

Crash and Diagnostic Information

We use Firebase Crashlytics, provided by Google, to help identify crashes, errors, and technical problems with the App.

Crash and diagnostic information may include:

App crashes and errors
Crash logs and stack traces
App version
Operating system information
Device information
Application or installation identifiers
Technical and diagnostic information associated with an error

We use this information to diagnose problems, improve App stability, and maintain the security and reliability of the App.

Analytics and Usage Information

We may use analytics services to understand how users interact with the App.

Analytics information may include:

Features or screens viewed
Buttons or features used
App sessions
Dates and times of use
App version
Device type
Operating system
General usage patterns
Application or device identifiers
Performance and diagnostic information

We may use services such as Amplitude, Google Firebase analytics services, or similar analytics providers for these purposes.

We use analytics information to understand how the App is used, identify problems, improve features, and improve the overall user experience.

Session Replay and Advanced Diagnostics

We may use diagnostic tools, such as LogRocket or similar services, that can help us understand technical problems by recording information about how users interact with the App.

If session replay technology is enabled, it may process information such as:

Screens or interface elements displayed in the App
Taps, clicks, and navigation activity
App events
Errors and logs
Device and performance information
Technical information associated with network activity

If we use session replay, we will take reasonable steps to configure the service to avoid recording sensitive information such as passwords and the contents of uploaded documents.

Session replay is used for troubleshooting, product improvement, and technical support and not for advertising.

2. How We Use Information

We may use information collected through the App to:

Create and maintain user accounts
Authenticate and secure users
Provide access to documents and App functionality
Store and process uploaded documents
Maintain customer records
Send push notifications
Send account and service-related emails
Provide customer support
Operate and maintain the App
Understand how customers use the App
Improve App functionality and usability
Diagnose crashes, errors, and technical problems
Monitor App performance and reliability
Protect against fraud, abuse, unauthorized access, or security threats
Comply with legal and regulatory obligations
Enforce applicable agreements and policies
Establish, exercise, or defend legal claims
Support Agricultural Advisors' business operations

We may also use information for other purposes disclosed to you when the information is collected or with your consent.

3. Service Providers and Disclosure of Information

We may provide information to third-party companies that perform services on our behalf.

These providers may include providers of:

Cloud hosting and storage
Databases
User authentication
File storage
Push notifications
Email delivery
App analytics
Crash reporting
Session replay and diagnostics
Security
Technical infrastructure and support

Our technology providers may include Google and its Firebase services and may include analytics or diagnostic providers such as Amplitude or LogRocket.

These providers may process information as necessary to provide their services to us.

We may also disclose information in the following circumstances.

Legal Requirements and Safety

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law, regulation, court order, subpoena, or other legal process
Respond to lawful requests from government authorities
Protect the rights, property, or safety of Agricultural Advisors, our customers, users, or others
Investigate fraud, misuse, security incidents, or violations of our agreements

Business Transactions

Information may be disclosed or transferred in connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar transaction involving Agricultural Advisors.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise provide your consent.

4. Sale and Advertising

Agricultural Advisors does not sell personal information for monetary compensation.

We do not use information collected through the App for third-party behavioral advertising.

We may provide limited information to analytics, infrastructure, and technology providers that help us operate, secure, understand, and improve the App.

If our practices materially change, we will update this Privacy Policy and provide any privacy choices required by applicable law.

5. Google Firebase

The App uses services provided by Google Firebase.

Depending on the features being used, these services may include:

Firebase Authentication
Cloud Firestore
Firebase Crashlytics
Firebase Cloud Messaging
Firebase Cloud Storage
Other Firebase infrastructure services

Google may process technical, account, device, application, diagnostic, and other information as necessary to provide these services.

Google's handling of information through Firebase is also governed by Google's applicable terms, privacy documentation, and data-processing terms.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The type of information
Whether your account remains active
The length of our customer relationship
Operational requirements
Security requirements
Applicable legal obligations
Dispute-resolution requirements

Account information, customer records, and uploaded documents may be retained while an account or customer relationship remains active and for a reasonable period afterward.

Some information may remain temporarily in backups, logs, crash-reporting systems, or disaster-recovery systems after it has been removed from active systems.

Third-party service providers may maintain information according to their own applicable retention schedules.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, storage system, application, or security measure can guarantee absolute security.

Users are responsible for protecting their account credentials and should contact Agricultural Advisors if they believe their account has been accessed without authorization.

8. Your Choices and Privacy Requests

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to request that we:

Provide information about personal information we maintain about you
Provide access to certain personal information
Correct inaccurate personal information
Delete certain personal information
Restrict or object to certain processing
Provide certain information in a portable format
Stop certain disclosures of personal information

These rights may be subject to exceptions under applicable law.

You may submit a privacy request by contacting:

Agricultural Advisors Inc.
3995 East Butte Rd.
Live Oak, CA 95953
United States

Phone: +1 530-674-1255
Email: agadvisors.office@gmail.com

We may need to verify your identity before completing certain requests.

9. California Privacy Rights

California residents may have additional rights under California privacy laws.

To the extent that the California Consumer Privacy Act ("CCPA"), as amended, applies to Agricultural Advisors or particular personal information we process, California residents may have rights including:

The right to know about personal information collected
The right to access certain personal information
The right to request deletion of certain personal information
The right to request correction of inaccurate personal information
The right to opt out of certain sales or sharing of personal information, where applicable
The right to limit certain uses of sensitive personal information, where applicable
The right not to receive discriminatory treatment for exercising applicable privacy rights

Agricultural Advisors does not sell personal information for monetary compensation and does not use personal information collected through the App for cross-context behavioral advertising.

California residents may submit privacy requests using the contact information above.

We may request information necessary to verify your identity and the validity of your request.

Where permitted by law, an authorized agent may make a request on your behalf.

10. Tracking and Analytics Choices

Certain analytics and diagnostic technologies may collect information automatically when the App is used.

Where required by applicable law, we will provide appropriate choices regarding optional analytics or tracking technologies.

You can also control certain permissions and functionality through your device settings, including push notifications.

11. Children's Privacy

The App is intended for business and professional use and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the App.

If we learn that we have collected personal information from a child where parental consent was legally required, we will take appropriate steps to delete or otherwise address that information.

If you believe a child has provided personal information to us, contact us at agadvisors.office@gmail.com.

12. Users Outside the United States

Agricultural Advisors is located in the United States.

Information collected through the App may be processed or stored in the United States or other locations where our technology providers operate.

Privacy laws in those locations may differ from the laws where you live.

Where applicable law provides additional privacy rights or requirements, we will process personal information in accordance with those requirements.

13. Third-Party Services

The App may interact with services provided by third parties.

Third-party service providers may maintain their own privacy policies and terms regarding their processing of information.

Agricultural Advisors is not responsible for independent services or websites that are not operated by Agricultural Advisors.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

The App
Features and functionality
Technology providers
Our business practices
Applicable legal requirements

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

If required by applicable law, we will provide additional notice of material changes.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or information associated with your account, contact:

Agricultural Advisors Inc.
3995 East Butte Rd.
Live Oak, CA 95953
United States

Phone: +1 530-674-1255
Email: agadvisors.office@gmail.com